Privacy Policy

CHW Concepts LLC

Saint Paul, Minnesota
info@chwconceptsllc.com

Effective Date:

1. Introduction

Welcome to the CHW Concepts LLC website (“Site”). We are committed to protecting your privacy and ensuring transparency in how your personal information is collected, used, and safeguarded. This document outlines our:

  • Privacy Policy
  • Terms of Use
  • HIPAA Notice of Privacy Practices

By using this Site, you agree to the practices outlined below. If you do not agree, please do not use the Site or our services.

2. Privacy Policy

Information We Collect

We collect both personal and non-personal information when you interact with our Site or services:

Personal Information May Include:

  • Name, email, phone number
  • Organization/employer
  • Mailing or billing address
  • Payment details (for services or training)

Non-Personal Information May Include:

  • IP address
  • Browser and device type
  • Pages visited, and duration of visit

How We Use Your Information

  • Provide and improve our services
  • Communicate with you
  • Process payments
  • Deliver newsletters and program updates (if opted in)
  • Comply with legal or contractual obligations

We do not sell or share your personal data with third parties for marketing purposes.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience and collect usage data. You may disable cookies through your browser settings.

Third-Party Services

We may use trusted third-party services (e.g., PayPal, Mailchimp, Google Analytics) to support business operations. These vendors are required to maintain confidentiality and data protection.

Your Rights

You may request to:

  • Access or update your personal data
  • Delete your data
  • Opt-out of marketing communications

To exercise your rights, contact info@chwconceptsllc.com

3. Terms of Use

Website Use

The CHW Concepts website is intended for informational and educational purposes only. By accessing this Site, you agree to use it lawfully and respectfully.

Content Ownership

All content (text, graphics, training materials, blog posts, etc.) is the property of CHW Concepts LLC and protected by copyright laws. Reproduction or redistribution without written permission is prohibited.

User Conduct

You agree not to:

  • Use the Site for unlawful purposes
  • Attempt to gain unauthorized access to our systems
  • Post or transmit harmful, defamatory, or discriminatory content

Disclaimers

CHW Concepts LLC provides general information and resources, but does not provide medical, legal, or clinical advice. Please consult a qualified professional for specific needs.

Limitation of Liability

CHW Concepts LLC is not liable for any direct or indirect damages arising from your use of this website or reliance on its content.

4. HIPAA Notice of Privacy Practices

This section applies if we collect or store Protected Health Information (PHI) as defined under the Health Insurance Portability and Accountability Act (HIPAA).

Our Responsibilities

  • Maintain the privacy and security of your PHI
  • Provide you with this Notice of our legal duties
  • Notify you promptly if a breach occurs that may compromise your PHI
  • Use or disclose your information only as permitted or required by law

Your Rights Under HIPAA

You have the right to:

  • Request a copy of your health records
  • Correct your health records
  • Request confidential communications
  • Limit what we use or share
  • Get a list of those with whom we’ve shared information
  • File a complaint if you believe your privacy rights have been violated

To make a request, contact info@chwconceptsllc.com

How We May Use or Share PHI

  • For treatment or care coordination
  • To bill for services
  • For public health and legal reporting
  • With your written authorization (for marketing, research, or other non-routine purposes)

5. Changes to This Policy

We may update this page to reflect changes in our practices or legal requirements. Any updates will be posted here with a revised effective date.

6. Contact Us

For questions, concerns, or data requests, please contact:

CHW Concepts LLC
Saint Paul, Minnesota
info@chwconceptsllc.com